MalCare Reviews

MalCare has an overall rating of 2.5 based on 13 reviews. Customer feedback on MalCare is mixed.

2.5/5.0

13 reviews

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All MalCare Reviews (13)
ArthurHorton_32
May 19, 2026
"The backups seemed to run fine, so..."
The backups seemed to run fine, so I thought I was covered. But when I actually tried to restore, it failed twice, and support took longer than I was comfortable with. I guess it might be okay for smaller or less important sites, but I can’t really trust it for client work
yvette.Townsend
May 04, 2026
"Billing felt fair and canceling wasn’t a hassle"
I’m particular about billing stuff and don’t like feeling like I have to chase people down, so I was glad this was straightforward. Canceling went through fine, and when I reached out about billing, support got back to me quickly. Overall, it met my standard for how this kind of thing should be handled
saravencill7542
April 17, 2026
"Support was slow to get back to me"
I was hoping to get help a bit faster but the replies took way too long and it was kind of frustrating because I kept checking back and waiting and by the time they responded I was already annoyed
ben_Taylor97
April 13, 2026
"Well... it caught most of the malware..."
Well... it caught most of the malware I tested it with, which was reassuring. It did miss one small file once, though, so I wouldn’t say it’s perfect. Overall, still a solid option.
marie1987
April 08, 2026
"Too many false alarms for my taste"
Right away, I wasn’t impressed. MalCare kept flagging files on my site that turned out to be totally clean, and support didn’t get back to me as quickly as I hoped. I ended up running another scanner just to make sure I wasn’t missing anything. To be fair, it did catch a few real issues, but dealing with all the false positives got old fast. Not the worst tool out there, but I wouldn’t rush to use it again
GordonLadd
March 28, 2026
"The dashboard really needs to be cleaned up"
I’ve been trying to use the dashboard, but it’s confusing and feels messy. It shouldn’t take this much effort to find basic things or figure out what’s going on. I really hope the team takes responsibility for improving the layout and making it easier for customers to use.
randolphbutcher9535
March 20, 2026
"Pretty solid for what you pay"
I’ve been using MalCare for a few months now, it’s been a good value. I mean, paying someone every time my site acts weird adds up fast, so having something in place already is kind of a relief. The dashboard is easy enough to figure out too, which matters because I don’t want to spend half my day clicking around trying to understand a security tool. Some of the features on the lower plans could definitely be a little more affordable, or maybe I’m just always comparing prices in my head. But overall, it feels worth it just for the peace of mind.
valeriebrazell8688
March 19, 2026
"I thought getting this set up would..."
I thought getting this set up would be quick, but it ended up being more confusing than I expected. There were too many steps, and I kept having to stop and figure out what I was supposed to do next. It wasn’t very beginner-friendly for me. Overall, I’d say it works once you get through it, but the setup process really left a bad first impression...
james1980
March 11, 2026
"I’ve had MalCare running on my WordPress site..."
I’ve had MalCare running on my WordPress site for a few months now, and overall it’s been good. The setup was simple enough, and the scans seem to do what they’re supposed to without me having to babysit them. I do feel like the dashboard is a little slower sometimes, though I’m not sure if that’s MalCare or just my site being annoying. The front end seems mostly fine, so I figure it’s not a huge deal. I reached out to support about it and they were helpful. It’s not perfect, but I’d rather have the extra security than worry about a tiny speed hit here and there
manuel-Robinson
February 26, 2026
"Left Me With Questions"
I gave it a try, but I couldn’t quite shake the feeling that I wasn’t getting the full picture. The pricing and what was actually included weren’t as clear as I’d hoped, which made me a little hesitant. I’d probably go with a service that lays everything out more plainly.
jonathan1979
February 18, 2026
"Cleanup didn’t fully fix the issue"
MalCare did find some malware on my site, so I thought the problem was handled. But even after the cleanup, I was still seeing those weird redirects happening. Support did try to help, but i expected the site to be “fully cleaned” the first time around
MaureenFrancis
February 13, 2026
"That slow little scanner wasn’t for me"
I gave it a shot, but the scan took forever and even missed an issue once. After that, I just didn’t really trust the thing anymore
JohnShinkle_92
February 12, 2026
"Blocked the junk right away"
My first reaction was just, “Yep, this is doing its job.” It started blocking a bunch of sketchy traffic without me having to mess with much, and I haven’t run into any issues so far. Solid firewall...
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